Privacy Policy

Last Updated: July 2026

1. Introduction

Pype Labs Inc. (“Pype Labs,” “we,” “our,” or “us”) is committed to protecting the privacy of individuals who visit our website at www.pype.co and engage with our services.

This Privacy Policy explains how we collect, use, disclose, and protect personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.
By using our website or engaging with our services, you consent to the practices described in this Privacy Policy, subject to applicable legal requirements.

2. About Us

Pype Labs Inc. is a business that provides professional services, resources, and evolving offerings through its website and business operations. As our business grows, our offerings may expand over time, and this Privacy Policy is intended to apply to personal information collected through our website and related business activities unless otherwise stated.

Pype Labs Inc.
285 Taunton Road East, Suite 220
Oshawa, ON L1G 3V2
Canada
hello@pype.co

3. Information We Collect

We may collect the following types of personal information:

Information you provide to us directly:

  • Name, job title, company name, and business email address through our contact form, inquiry process, event registration, or service discussions
  • Phone number, if provided
  • Information shared during discovery calls, coaching sessions, workshops, program participation, or other communications with us

Information collected automatically when you visit our website:

  • IP address and browser type
  • Pages visited, time spent on pages, and referring URLs
  • Device type, operating system, and general usage information

We collect this information to understand how our website is used, improve the visitor experience, communicate effectively, and support our business operations. We do not sell personal information to third parties.

4. How We Use Your Information

We may use personal information to:

  • Respond to inquiries and communicate with you about our services, resources, or offerings
  • Deliver coaching, training, pipeline development services, and related business activities
  • Provide updates, insights, resources, or follow-up communications, subject to applicable consent requirements
  • Improve our website, materials, operations, and customer experience
  • Comply with legal, regulatory, contractual, or security-related obligations

We do not intentionally use personal information for automated decision-making that produces significant legal or similarly significant effects without appropriate notice.

5. Sharing of Information

We do not sell or rent personal information. We may share information with:

  • Service providers who support our operations, such as website hosting providers, analytics tools, email platforms, scheduling tools, payment processors, or video conferencing providers, under appropriate confidentiality and data protection obligations
  • Professional advisors or legal, regulatory, or governmental authorities where necessary to comply with law, protect rights, investigate issues, or support legitimate business needs

Where appropriate, we expect third-party providers to handle personal information in a manner consistent with this Privacy Policy and applicable law.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, manage our relationship with you, and comply with applicable legal, tax, accounting, contractual, or regulatory requirements. When personal information is no longer needed, we take reasonable steps to securely delete, destroy, or anonymize it, as appropriate.

7. Your Rights

Subject to applicable law, you may have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate or incomplete personal information
  • Withdraw consent to certain uses of your personal information, where consent is the basis for processing
  • Request deletion of your personal information, subject to legal, contractual, or operational obligations that may require retention

To exercise these rights, please contact us using the details provided below. We may need to verify your identity before responding to your request.

8. Cookies and Tracking

Our website may use cookies and similar technologies to improve your browsing experience, understand website traffic, support core functionality, and help us improve our website over time. You can usually control cookie settings through your browser preferences, although disabling cookies may affect certain site features.

We do not use cookies for cross-site advertising tracking unless such practices are specifically disclosed and, where required, supported by appropriate consent mechanisms.

9. Security

We use reasonable administrative, technical, and organizational safeguards designed to help protect personal information against unauthorized access, loss, theft, misuse, or disclosure.

We regularly review our practices and work to maintain security measures that are appropriate to the nature of the information we collect. At the same time, like all organizations that use the internet and digital systems, no method of transmission or storage can be guaranteed to be completely secure in every circumstance.

For that reason, while we take privacy and security seriously, we cannot promise that unauthorized access, errors, or unforeseen security events will never occur.

10. Third-Party Links

Our website may contain links to third-party websites, platforms, or resources. We are not responsible for the privacy practices, content, or security of those third parties, and we encourage you to review their privacy policies before providing personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, practices, or legal requirements. The “Last Updated” date at the top of this policy indicates when it was most recently revised. Continued use of our website after updates are posted constitutes acceptance of the revised policy to the extent permitted by law.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us at:

Pype Labs Inc.
285 Taunton Road East, Suite 220
Oshawa, ON L1G 3V2
Canada
hello@pype.co

This Privacy Policy applies to personal information collected through www.pype.co and in connection with Pype Labs Inc.’s website and related business activities.